Philosophy

FILOSOFÍA

MetalCast is working to be a leader in the field of investment casting for both its products and services. Currently the company is certified in ISO 9001:2015

PURPOSE

To provide the industry with metal parts tailored to your needs.

MISSION

To generate profitable and sustainable relationships that produce mutual growth to all parties involved.

VISION

We visualize ourselves as the best company of special alloys foundry, integrating the processes of:

  • Machining
  • Heat treatment
  • Finishing or Surface Treatment
  • Assembly

ORGANIZATIONAL CULTURE

Strengthening ourselves under the principles of:

  • Organizational Synergy
  • Individual improvement
  • Commitment

And encouraging a culture of:

  • Values
  • Attitudes

OBJECTIVES

  • Create comprehensive products that meet our customers’ needs.
  • To be a profitable and efficient company in constant development.
  • Tener a los colaboradores necesarios, motivados, capacitados y concientizados para afrontar los retos que el mercado exija.
  • To have reliable providers that ensure the supply of the material resources that secure the quality of our products.
  • To maintain our infrastructure and personnel system in safe and reliable conditions.

QUALITY POLICY

In MetalCast we are committed every day to deliver products that meet the requirements established with our customer, always seeking the greatest benefit for the parties involved, to do this we will increase the value that our products provide through:

  • Reducing costs
  • Offering a better service
  • Reducing variability
  • Delivering in less time

Supported by the maintenance of our quality system that promotes continuous improvement, risk prevention and correction of problems with effective and efficient solutions.

SERVICE POLICY

  • We deliver quotes in less than 48 hours
  • If you have a complaint, we will attend it in less than 48 hours, we will send you an email with the resolution and if it applies the action plan that was determined
  • The salesperson and the personnel of MetalCast will have a minimum attention time of 2 hours
  • We are committed to meet in less than a day any need for which we are required that generates a benefit to MetalCast.

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